Support
Technical Support
Pacific Computing provides local Technical Support for Tekla Products.
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Tekla Extranet
Tekla has launched a new Extranet for all our customers who have purchased software maintenance.
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Tekla faq's
We aim to answer a few of our Frequently asked questions from potential and existing clients.
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Australasian Development
Development to the Tekla local environment is largely due to client feedback.
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Success Stories
The Tekla Structures suite of software continues to astound us. It brings to our detailing work accuracy, speed, and the ability to produce information-rich models which are being used more and more as a central base of project knowledge. Tekla allows us to collaborate and communicate in ways not possible 1 or 2 years ago. We would recommend it to anyone (except competitors!).
The support from Pacific Computing has been first class at all times. The product knowledge, response time, and level of service is always above our expectations. Unfortunately, we rarely call these days - Tekla hardly ever has problems.
Success Stories
After procrastinating for a number of years whether to purchase a Tekla Structures licence, I now could not imagine running my Steel Detailing & Tilt Panel Detailing business without it. We have now been using Tekla Structures in our office since 2002.
The service & ongoing technical support from Pacific Computing is, & always has been extremely good.
Success Stories
After much investigation and review, Steelcad Drafting purchased it's first Tekla Structures license back in June of 1997, today we are using in excess of 20 licenses.
Throughout this period, Pacific Computing have provided us with professional service and support for Tekla Structures and we have always felt secure in the knowledge that we are receiving advice & information from a company who really understands Steel Detailing.
Pacific Computing have consistently prompted development of the Tekla software based on questions, feedback and requests from their Australian clients like us.
We congratulate Pacific Computing on establishing Tekla Structures as the leading 3D Detailing software in this country and look forward to an ongoing and fruitful relationship with Paul McLeod and his team in the years to come.