Support & Information
Technical Support
Pacific Computing provide local Technical Support for Tekla Products.
Our team of highly experienced Technical Support Staff provide both Telephone and Email support for Australasia from our head office in Brisbane, Australia.
As well as local Technical support for Tekla provided by Pacific Computing, registered users can also access Tekla's 'Extranet' website, where they can download the latest versions and patches, peruse the useful Hints & Tips, be kept up to date by reading the latest Product Bulletins, visit the On-Line Chat Room and submit official Support and Development Requests, all from their own PC !
In addition to our Technical Support Services, Pacific Computing also offers comprehensive training in the software products we sell. Please contact us for further details of training courses available or for more details on upcoming training courses visit our Training Calendar.
Pacific Computing (Australia) Pty Ltd
78 Tribune Street
South Brisbane Qld 4101
Ph: +61 (0)7 3503 5880
Ph: 1300 769 723 (Toll Free Australia)
Fax: +61 (0)7 3844 2140
E-mail: 
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Success Stories
The Tekla Structures suite of software continues to astound us. It brings to our detailing work accuracy, speed, and the ability to produce information-rich models which are being used more and more as a central base of project knowledge. Tekla allows us to collaborate and communicate in ways not possible 1 or 2 years ago. We would recommend it to anyone (except competitors!).
The support from Pacific Computing has been first class at all times. The product knowledge, response time, and level of service is always above our expectations. Unfortunately, we rarely call these days - Tekla hardly ever has problems.
Success Stories
After procrastinating for a number of years whether to purchase a Tekla Structures licence, I now could not imagine running my Steel Detailing & Tilt Panel Detailing business without it. We have now been using Tekla Structures in our office since 2002.
The service & ongoing technical support from Pacific Computing is, & always has been extremely good.
Success Stories
After much investigation and review, Steelcad Drafting purchased it's first Tekla Structures license back in June of 1997, today we are using in excess of 20 licenses.
Throughout this period, Pacific Computing have provided us with professional service and support for Tekla Structures and we have always felt secure in the knowledge that we are receiving advice & information from a company who really understands Steel Detailing.
Pacific Computing have consistently prompted development of the Tekla software based on questions, feedback and requests from their Australian clients like us.
We congratulate Pacific Computing on establishing Tekla Structures as the leading 3D Detailing software in this country and look forward to an ongoing and fruitful relationship with Paul McLeod and his team in the years to come.